Below are some frequently asked questions about Joanna Thomson Jewellery.

[/vc_column_text][vc_tta_accordion style=”modern” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”When are you open?” tab_id=”1568122469060-a751430a-9047″][vc_column_text]Any time that suits both parties by arrangement.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have a showroom?” tab_id=”1568122469084-cd280657-97f3″][vc_column_text]Yes, I have a studio where you can see made up pieces and even some discounted items not on the website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you do repairs?” tab_id=”1568122905939-336e4c7c-0163″][vc_column_text]If it’s a piece of my jewellery then the answer is always “yes”. If not one of mine the answer is yes, maybe![/vc_column_text][/vc_tta_section][vc_tta_section title=”Would you make a piece of jewellery to my own design?” tab_id=”1568122929810-c3774395-d7d5″][vc_column_text]Yes, provided that the design is actually possible to make![/vc_column_text][/vc_tta_section][vc_tta_section title=”I have looked on your website and I like the styles but I want something slightly different. Would you do that?” tab_id=”1568122953481-a29b3b7b-0db8″][vc_column_text]Yes.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I am looking for something with a green stone do you have anything?” tab_id=”1568122986957-7fcec453-1667″][vc_column_text]Yes, I have a selection of different green stones – or any other colour for that matter![/vc_column_text][/vc_tta_section][vc_tta_section title=”I have my grandmother’s wedding ring and another old ring with stones in it; can you make it into a new ring?” tab_id=”1568123015816-5537e62b-1b50″][vc_column_text]Yes, although I might need to add some new metal or other stones. Also the time involved in re-modeling will all have to be taken into account when working out the cost of the finished piece.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much will it cost?” tab_id=”1568123048904-82cec6cf-95c8″][vc_column_text]I have no idea until I see the materials and work out what will be needed! But it is unlikely to cost more than a similar design on the website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which payment methods are accepted?” tab_id=”1568123071387-685708f5-71bb”][vc_column_text]Visa, Mastercard or Maestro.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1568123119261-e8a28b0c-e67d”][vc_column_text]All goods are dispatched via Special Delivery, which is fully insured up to £2,500 and is a next-day service. Packets require a signature on arrival. All postage is charged at cost.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is my data protected?” tab_id=”1568123153290-5dcf15c4-142e”][vc_column_text]All card payments are handled through Paypal and Worldpay through secure servers. Joanna Thomson Jewellery never passes on your personal information to any 3rd party.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What exactly happens after ordering?” tab_id=”1568123210106-634bc610-fc7e”][vc_column_text]You will receive an invoice after payment detailing your purchases and when you can expect delivery.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I receive an invoice for my order?” tab_id=”1568123230407-670610c1-c7de”][vc_column_text]An invoice will be sent with your delivery[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]